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Technical Support and Product Upgrade Policy: IDAutomation.com, Inc. offers free technical support through documentation of all known issues at their website. Free technical support is offered via phone or email and product upgrades for a period of 30 days from the date of purchase on all software products. Technical support and product upgrades may be provided beyond 30 days if the Priority Support and Upgrade Protection option is purchased for the product. Support is provided  for IDAutomation products only. IDAutomation does not provide consulting services or troubleshoot custom source code. For more information on support limitations, please refer to the statement of support.

Font Installation Procedures

Font Questions, Problems and Solutions

Font Tools; Problems and Solutions

Font Issues with Printers

Crystal Reports Support

VBA Macro Support

ActiveX Control Support

ASP Barcode Server Support

Java Products Support

Barcode Scanner Support

Bar-coding Help and FAQ for Beginners

Internet Bar-coding FAQ and Tutorial

PDF417 Font Support, FAQ and Specifications

Data Matrix Font Support, FAQ and Specifications

UPC, EAN, JAN, ISBN & Bookland Font Support Site

Symbology FAQs: Code 128 | Code 39 | Interleaved 2 of 5 | UPCEAN | Data Matrix | MaxiCode | PDF417

• Unable to scan data printed with a barcode font
• TrueType font not installing properly in Windows
• The TrueType font is installed but is not printing properly in Windows
• Last character of TrueType font is not printing properly or is truncated in Windows
• Font not viewable in font selection list
• Fonts with "@" symbol in font list causes space in barcode
• Font displays symbols instead of the actual font
• Cannot print space symbol with barcode font
• MICR font specific problems
• Installed fonts appear distorted on the screen but they do print properly
• Vertical text does not display in Access report
• Excluding the checksum character from the human readable versions of barcode fonts
• #NAME error displayed in barcode field with Office XP
• Fonts do not work in PDF documents or embedding utilities
• Embedding true type fonts in a Word document
• Error in Visual Studio.NET - "only TrueType fonts are supported, and this is not a TrueType font"
• How can the null character (ASCII 0) be encoded in a barcode?
• Barcode fonts do not work with SAP or C++
• If fonts are required in AFP, Xerox FNT or Metacode Format
• Font does not display in Netscape
• Japanese or Chinese versions of Windows do not work with barcode fonts
• Spaces appear between characters of the font
• How to type or print the extended characters in a font (such as in the Code 128 or ITF fonts)
• Macintosh TrueType fonts do not work under ATSUI
• If fonts are required in OpenType or TrueDoc Format
• Font types: an explanation of the different font extensions
• Distributing DLLs, fonts or other components with an application
• Distributing fonts with a custom application - how to and recommended applications
• UPC-E barcodes are not created correctly from a 7 or 8 digit number
• About the quality of IDAutomation's fonts
• Why fonts require less bandwidth than graphics, bitmaps or images
• Only TrueType fonts are supported, and this is not a TrueType font error in Visual Studio.NET
• Can IDAutomation's fonts be used on a Windows CE and Pocket PC?
• References -  a few customers who are using IDAutomation's fonts to automate their businesses
• Review the Font License Agreement
• Is there a 666 hidden in certain barcodes?
• FileMaker Barcode Plugin not working in runtime version

• PCL font issues- compatibility, installing and printing
• An article about printer independence and scalability
• Last character of TrueType font is not printing properly or is truncated in Windows
• Cannot print space symbol with barcode font
• Font not printing small barcodes properly on a printer with less than 600 DPI - Printer and print quality requirements
• How to type or print the extended characters in a font (such as in the Code 128 or ITF fonts)
• Installed fonts appear distorted on the screen but they do print properly
• Why IDAutomation's fonts rasterize better to high quality printers than bitmaps or graphics
• Can fonts be used on multiple printers with different DPI, how does this work?

• Windows TrueType font installation
• Windows PostScript font installation
• How to extract Zip files in Windows
• Distributing fonts with a custom Windows application - how to and recommended utilities
• Macintosh Font Installation Procedures prior to OSX
• Macintosh Font Installation Procedures for OSX
• Installing Fonts on UNIX for Oracle Reports
• UNIX and LINUX font installation examples
• If fonts are required in AFP, Xerox FNT or Metacode Format
• BeOS TrueType font installation instructions
• Installing PCL fonts on any OS
• Can IDAutomation's fonts be used on a Pocket PC?
• Distributing fonts or other components with an application
• Distributing fonts with a custom application - how to and recommended applications  

• Exporting to PDF from Crystal Reports causes fonts to decrease in size
• Automation Error in Crystal Reports when using Barcode UFL on Windows 98
• Error in the Crystal Reports formula when using Barcode UFL
• Barcode displays all zeros in Crystal Reports
• Embedding fonts in Crystal Reports
• Fonts do not display correctly in Crystal Reports ActiveX Viewer
• Distributing UFL runtime with Crystal Reports
• Truncated Barcode with Crystal Reports using the Barcode UFL
• Problem using Crystal Reports UFL with Citrix, Winframe or Microsoft Terminal Server
• Managed Code and the Crystal Report UFLs

• Microsoft Access or Excel Compile Error: Can't find project or library
• Word Mail-Merge retrieves entire row of data when using Excel as a data source
• Word Mail-Merge when using Access as a data source
• Opening RTF document formatted to use Code 128 or Interleaved 2 of 5 font causes errors in Word
• #NAME error displayed in barcode field with Office XP

If there are any questions or assistance needed, please contact IDAutomation.

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